Privacy Policy

Transparency is our core value. This policy outlines how Dhasha Media protects your data and privacy.

This Privacy Policy explains how Dhasha Media (hereinafter referred to as “Dhasha Media,” “We,” “Us,” or “Our”) collects, uses, processes, stores, shares, and protects information belonging to users (“You,” “Your,” or “Users”) who access or use our services through our website https://www.dhashamedia.com/ (“Platform” or “Website”).

This Policy should be read together with our Terms of Use available at /terms. By accessing or using our Website or Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

About Dhasha Media

Dhasha Media is a 10-in-1 integrated media company, offering services that include but are not limited to digital marketing, branding, web development, app development, content creation, advertising, design, social media management, analytics, and media consulting.

Legal and Regulatory Compliance

Our data protection practices comply with applicable Indian laws, including:

  • Information Technology Act, 2000, and its amendments
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

The terms “Personal Information” and “Sensitive Personal Data or Information” shall have the meanings assigned under the above laws and any other applicable regulations in your jurisdiction.

Storage and Processing of Information

The information collected by Dhasha Media may be stored and processed within India or in other countries, including the United States, where our infrastructure, affiliates, partners, or service providers operate. We ensure appropriate safeguards are in place wherever data is processed.

Information We Collect

1. Profile and Identity Information

We may collect and retain information such as:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Company or organization name
  • Job title or role
  • Customer identifiers or account-related details

This information helps us create and manage user profiles, understand service preferences, and deliver customized solutions.

2. Transaction and Commercial Data

Dhasha Media does not store payment card details or bank account information.

However, we may retain non-financial transaction records such as order confirmations, service references, and invoices strictly for operational and compliance purposes.

3. User-Generated and Usage Data

This includes:

  • Browser type and device information
  • IP address and network activity
  • Website interaction data
  • Cookies, tracking pixels, and similar technologies
  • Social media interactions

If enabled, we may also collect approximate or precise location data (city, state, country), for example when you interact with our social media campaigns or events.

4. Technical, Audio, Video, and Communication Data

We may collect information from:

  • Recorded or observed phone calls or video meetings
  • Emails, chats, and support interactions
  • Offline engagements such as meetings or events

This data allows us to improve service quality, ensure security, provide customer support, and enhance overall business operations.

Purpose of Collecting Information

We collect and use your information to:

✓Deliver and manage our services
✓Create and maintain user accounts
✓Provide personalized customer support
✓Share relevant updates, insights, and promotional content
✓Communicate important service-related information
✓Manage our digital platforms and social media presence
✓Improve business performance and service offerings
✓Ensure safety, fraud prevention, and legal compliance

When We Collect Your Information

We may collect your personal information when:

  • You sign up for or use our services
  • You create an account or user profile
  • You subscribe to newsletters or marketing communications
  • You interact with us via website forms, email, chat, phone, or video calls
  • You participate in surveys, contests, or events
  • You browse our Website (through cookies and analytics tools)
  • Information is shared by authorized partners with your consent

Sources of Information

  • Direct SourcesData you provide voluntarily
  • Customer SourcesInformation shared by an organization or colleague
  • Third-Party SourcesPublic databases, social platforms, affiliates, and marketing partners
  • Service UsageData generated while using our services

Third-Party Information Providers

In limited cases, we may receive information from:

  • Dhasha Media affiliates and subsidiaries
  • Event collaborators and partners
  • Social media platforms
  • Advertising and analytics partners
  • Government or regulatory authorities
  • Legal and enforcement agencies
  • Individuals who refer or recommend you

Sharing of Personal Information

We may share your information with:

  • Authorized service providers and vendors
  • Technology and IT infrastructure partners
  • Marketing, advertising, and communication platforms
  • Legal, audit, and compliance professionals
  • Government bodies or courts when legally required
  • Other parties with your consent or for legitimate business purposes
We do not sell your personal data.

Refund Policy

1

Orders cancelled before service execution are eligible for instant refunds.

2

If services are partially delivered, refunds will be processed proportionally after deducting non-recoverable costs.

For refund-related assistance, please contact us using the details below.

Cookie Policy

With your consent (where required), we use cookies and similar technologies to:

  • Analyze website traffic
  • Understand user behavior
  • Enhance and personalize user experience

You may disable cookies through your browser settings. However, disabling cookies may affect certain features of the Website. We are not responsible for cookies placed by third-party services.

Your Rights

Withdrawal of Consent

You may withdraw your consent for data processing at any time by contacting us.

Marketing Preferences

You can opt out of promotional emails or messages by:

  • Clicking the unsubscribe link
  • Replying “STOP” to SMS messages
  • Contacting us directly

Service-related communications may still be sent when necessary.

Cookie Controls

You can manage or disable cookies through your browser settings.

Updates to This Privacy Policy

We may revise or update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or service offerings. Any updates will be posted on this page, and continued use of the Website constitutes acceptance of the revised policy.

Last Updated: 2/2/2026